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FAQ
Some useful information to help you buy on Outdoor Spares. If you are looking for more frequently asked questions, you can read more here.
Do you offer International Shipping?
We currently offer delivery within the UK. Stay tuned for exciting news about international shipping soon
What payment methods do you accept?
We accept all major credit cards (American Express / MasterCard / Visa) debit cards (Solo / Maestro / Visa Debit / Visa Delta / Visa Electron) Google Pay and Apple Pay.
Your credit card or other account detailed above will be debited when you click on the “confirm” button.
Any credit card used for payment must be in the name of the person ordering and the same card must be carried at the time of delivery - it may be required for verification and obtaining signature on a credit card charge form for delivery.
All payments are processed through third-party payment gateways using PCI Encryption. We do not store credit card details nor do we share customer details with any 3rd parties
How do I contact Outdoor Spares?
The quickest way to contact us is via the chat on the website, or send an email to sales@outdoorspares.com where we typically aim to get back to you within 2 - 4 business hours.
Why don't we have a customer support phone number, the Outdoor Spares brand was built online, including our customer support, and all our channels are manned by human staff who are eager to help you out